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Versa 2 touchscreen is not working

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‎05-23-2020 19:24 - last edited on ‎06-03-2020 07:12 by Fitbit Moderator

‎05-23-2020 19:24 - last edited on ‎06-03-2020 07:12 by Fitbit Moderator

Why my Versa 2, always no function touch screen after restart & reset is a same. So sad😔. 

 

 

Moderator edit: updated subject for clarity

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‎06-03-2020 08:38

In response to JuanJoFitbit

‎06-03-2020 08:38

I am having the same issue. Can you share the solution? 

 

Also the verse will not keep a charge. Firs in less then a dsy

View best answer in original post

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3 REPLIES 3

‎06-03-2020 07:12

‎06-03-2020 07:12

Hi @Roycesim, welcome to our Fitbit Community! Regarding the touchscreen issues that your Versa 2 has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via email. Please reply to their email in case the issue persists and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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‎06-03-2020 08:38

In response to JuanJoFitbit

‎06-03-2020 08:38

I am having the same issue. Can you share the solution? 

 

Also the verse will not keep a charge. Firs in less then a dsy

Best Answer

‎06-04-2020 04:23

In response to S2bww

‎06-04-2020 04:23

Hi, already send back to warranty repair. 😂

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