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Versa 2 unresponsive

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‎03-23-2023 13:07

‎03-23-2023 13:07

My versa 2 went unresponsive today. Won't turn on at all, it was at about 70% battery this morning. I've put it on the charger and get no response. Haven't damaged it and only worn it on my wrist like every other day. I've only had this for 5 months. Help!!

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6 REPLIES 6

‎03-23-2023 14:59

‎03-23-2023 14:59

Same here. Just went off. Won’t charge. I’ve tried resetting, nothing seems to work

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‎03-23-2023 15:14

‎03-23-2023 15:14

yup I could not get a BP reading  this AM and it stopped working all together. Now it just flashes Exercise and goes dark...oh technology 

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‎03-23-2023 19:01

In response to Flamingochicago

‎03-23-2023 19:01

There seems to be many many people with the same problem. Customer service gives the Sam response. Nothing has helped me. 😕🤯

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‎03-23-2023 19:55

‎03-23-2023 19:55

Had the same thing happen today. The watch turned off after 30 minutes and went black. It will not power on now and is unresponsive.

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‎03-29-2023 14:23

In response to T1Dmat

‎03-29-2023 14:23

Mine too. The heart rate has been WAY OFF for about 2 weeks and today the touch screen stopped working and now it is just showing the Fitbit logo and I can't do anything with it. It was at 95% charge the last I saw it so it's not dead. 

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‎03-29-2023 18:40

‎03-29-2023 18:40

Mine too and contacted support to be told to return everything including charger in original box and they will send me instructions once they receive it back on how to order my replacement.  Only had mine since December and stopped working March 16th....

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