Solved: Re: Versa 2 won't charge - Fitbit Community

Versa 2 won't charge

ANSWERED

Replies are disabled for this topic. Start a new one or visit our Help Center.

Kelly48

1 0 0

I have clean both pads with alcohol twice and it still not charge

Moderator Edit: Clarified subject

Best Answer

1 BEST ANSWER

Accepted Solutions

MarreFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

53725 11904 15812

Hi there, @Kelly48. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

For more tips and recommendations, see Why isn't my Fitbit device's battery charging?

Hope that helps.

Maria | Community Moderator, Fitbit

Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer

1 REPLY 1

MarreFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

53725 11904 15812

Hi there, @Kelly48. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

For more tips and recommendations, see Why isn't my Fitbit device's battery charging?

Hope that helps.

Maria | Community Moderator, Fitbit

Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer