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Versa 2 won't charge

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Kelly48

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I have clean both pads with alcohol twice and it still not charge

Moderator Edit: Clarified subject

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MarreFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

53715 11900 15811

Hi there, @Kelly48. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

For more tips and recommendations, see Why isn't my Fitbit device's battery charging?

Hope that helps.

Maria | Community Moderator, Fitbit

Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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MarreFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

53715 11900 15811

Hi there, @Kelly48. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

For more tips and recommendations, see Why isn't my Fitbit device's battery charging?

Hope that helps.

Maria | Community Moderator, Fitbit

Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer