Versa 2 won’t connect to phone

[Hannah-b]

Just got a Versa 2 and I can’t seem to connect it to my phone via bluetooth, anyone know how I can do it?

[Camberwicker78]

Ok. O fixed my own problem! Idle clicking on the link Bluetooth menu. Don't click versa 2, just click versa!

It's currently downloading firmware and I'm super happy again! Whoop

[ASkarra]

You are a LIFE SAVER!!!! I have been fighting with this exact problem for the past few DAYS. I even tried chatting with customer service and they ended chat before helping me, so thank you! 

[Botntocruise]

You are very welcome!

Sent from my iPhone

[SunsetRunner]

@SunsetRunner - The “back” button is the button on the left. To restart the Versa 2, press the left and bottom right buttons at the same time. 

[Fimmtarr]

IOS user here.

Procedure does not work. It's clear that FITIBIT DEV Teams does not keep up with Apple APP updates.

When it works, it's great, when not...nuff said!

[Botntocruise]

This was a very old post, at least a year or more. I figured it out and fixed it right away, but thanks


Sent from my iPhone

[3anonymous]

Go to your phone settings 

Find Fitbit App

Turn off “Allow Bluetooth”

Turn it back on 

Go to Fitbit app

A text box should pop up asking if you want to pair your Fitbit with your phone. Click “Yes”.

[bitsarerubbi]

Fitbits are rubbish so disappointed I wasted money on one. I have had nothing but issues. WOULD NOT RECOMMEND .

[ahcheevers]

My phone still can't see my fitbit versa 2 I Bluetooth scanning mode

[Rcn3]

It doesn't work at all. 

[chai613]

Thank goodness I found this answer~~  I was getting very discouraged but this actually worked! Yay!!  Thank you!

[tfrog2b]

I do t have any back buttons on my Fitbit