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Versa 2 won't receive notifications from my iPhone XR

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‎11-03-2020 11:56 - last edited on ‎11-03-2020 13:20 by Fitbit Moderator

‎11-03-2020 11:56 - last edited on ‎11-03-2020 13:20 by Fitbit Moderator

I have connected verse 2 on my iPhone. Everything allowed and notifications are on for all the apps. K tried to disconnect n recollect the verse 2 but still it keep showing that

 

Apps will be added to the list after they send notifications to your phone

 

Please help me on this.

 

Moderator Edit: Clarified subject

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‎11-03-2020 13:23 - edited ‎09-19-2023 06:07

‎11-03-2020 13:23 - edited ‎09-19-2023 06:07

Hi there @Jai07, welcome to the Community Forums. I'm sorry to hear that your Versa 2 isn't receiving notifications from your iPhone XR, I understand where your concern is coming from. Thanks for trying to solve this issue prior to posting here, I'll be glad to continue helping you.

Would you mind letting me know which notification (app) is not coming through your Versa 2? iMessages, Facebook, WhatsApp? I also have an iPhone and I did have a similar inconvenience, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, I suggest taking a look at the help article: Troubleshooting quick tips for iPhones.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-03-2020 13:23 - edited ‎09-19-2023 06:07

‎11-03-2020 13:23 - edited ‎09-19-2023 06:07

Hi there @Jai07, welcome to the Community Forums. I'm sorry to hear that your Versa 2 isn't receiving notifications from your iPhone XR, I understand where your concern is coming from. Thanks for trying to solve this issue prior to posting here, I'll be glad to continue helping you.

Would you mind letting me know which notification (app) is not coming through your Versa 2? iMessages, Facebook, WhatsApp? I also have an iPhone and I did have a similar inconvenience, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, I suggest taking a look at the help article: Troubleshooting quick tips for iPhones.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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