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Versa 2 won't receive texts notifications - iPhone 12

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‎01-11-2021 10:27 - last edited on ‎12-04-2024 08:53 by Fitbit Moderator

‎01-11-2021 10:27 - last edited on ‎12-04-2024 08:53 by Fitbit Moderator

My new Versa 2 WILL receive phone call alerts/notifications from my iPhone 12 pro max, but not text notifications. I have tried everything. Help!? iPhone 12 pro max

 

Moderator Edit: Clarified subject

 

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‎01-11-2021 16:35

‎01-11-2021 16:35

Hi @peepsquall, welcome to the Community Forums.

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? Do you receive notifications from apps or nothing at all? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps. 

 

Looking forward to your reply.

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3 REPLIES 3

‎01-11-2021 16:35

‎01-11-2021 16:35

Hi @peepsquall, welcome to the Community Forums.

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? Do you receive notifications from apps or nothing at all? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps. 

 

Looking forward to your reply.

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‎01-13-2021 15:49

In response to RicardoFitbit

‎01-13-2021 15:49

Thank you, RicardoFitbit! Thank you! That worked! The step that especially made the difference was to tap app notifications on my phone and then select fitbit.

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‎01-15-2021 16:00

In response to peepsquall

‎01-15-2021 16:00

You're more than welcome @peepsquall, your update is appreciated.

 

I'm happy to know that the steps from my previous post solved your notifications issue. Please do not hesitate to contact me back if you require assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out if further assistance is needed. 

 

Thanks for being part of the Fitbit family, it was a pleasure to assist you. 😀

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