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Versa 2 won't swipe

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‎12-02-2019 07:10

‎12-02-2019 07:10

I can't swipe the screen on my Verse 2.   I have restarted it several times.   I can't change the clock face (as some have suggested), because I can't swipe.   I can't factory reset because I can't swipe.   I can't return the watch to Amazon because it's been more than 30 days.   Any suggestions on how to fix this?

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‎12-02-2019 07:25

‎12-02-2019 07:25

Contact Customer Support.

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‎12-02-2019 07:25

‎12-02-2019 07:25

Contact Customer Support.

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‎12-02-2019 13:12

‎12-02-2019 13:12

Contacted Fitbit customer service.   After an hour on the phone trying to repair the watch they decided to send me a new one.

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