Versa 2 won't sync after update

[Tbazso]

My versa 2 will not sync after I did the update. I have it fully charged, my phone is up to date, and cannot find any reason for it not to be synching. Getting really annoyed. 

[SteveH]

Was this an update to the android app version 3.37? If so, there seems to be a bug with it that Fitbit are investigating.

[Tbazso]

It was the Fitbit update itself. After I updated my Fitbit it stopped
syncing.

[Meggymoo38]

My fitbit is exactly the same. Will not sync. Have uninstalled app. Turned phone off and on. Turned watch on and off. This hasn't synced for 2 days now. Sooo annoyed. 

[Samanvith]

Mine is also the same issue. Its not sync for the last two days. Can anyone help me

[ash8410]

Same issue here. My phone is not showing as compatible with the Versa 2 (I have an LG Stylo 4). I tried to sync to a chromebook but found that doesn't work either. I contacted fitbit and they told me the problem is incompatibility with my phone. But for months previously it has worked just fine. All of a sudden two days ago it stopped. I also asked for a way to transfer the existing data on my watch to the computer via USB or another method -and there is none.

[Tbazso]

I have a LG Q stylo+ and since the update it has not worked. It is so
annoying. Last night when I connected with customer support they synced it
for the update and now it's not working again.

[Meggymoo38]

It is rubbish. I had the watch for Christmas worked fantastic til , as you say, 2 days ago when updated. There is no way to undo update. 

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