Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @3Beardies - there can be many reasons why it doesn't sync but first try restarting the phone and watch, see also Why won't my Fitbit device sync?
Author | ch, passion for improvement.
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@3Beardies - try fully charging the watch, and check lights flashing on the back.
Turn Bluetooth off and on again.
Logout of the Fitbit App and swipe off the active window, in the phone settings, clear storage cache and force stop it on Android.
Login again and head to the phone home screen without closing it.
A sync popup should appear, click on it and wait for the pair and link prompts, then sync.
This may help.
Author | ch, passion for improvement.
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