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Versa 2 won't sync

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‎12-05-2022 17:02 - last edited on ‎12-06-2022 14:52 by Fitbit Moderator

‎12-05-2022 17:02 - last edited on ‎12-06-2022 14:52 by Fitbit Moderator

My Versa 2 is not synching with my app.  I uninstalled the app and then installed it but it didn't like the email address that I have been using the entire time.  Help!

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎12-05-2022 20:40

‎12-05-2022 20:40

Hi @donnell - to verify it is not a local problem, go to your online dashboard at https://www.fitbit.com/ 

It will help verify the email address and password.

Author | ch, passion for improvement.

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‎12-06-2022 05:53

‎12-06-2022 05:53

My fitbit just doesn't want to stay connected to my phone. It's really annoying, I rely on that for text messages regarding my business if I don't have my phone... I wish they would fix this.

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‎12-06-2022 06:22

In response to schroyer65

‎12-06-2022 06:22

Hi @schroyer65 - may be I'm misreading your post but you must have your phone with you to get calls or text messages.

Author | ch, passion for improvement.

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