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Versa 2 won't update time after traveling

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‎05-10-2021 17:20 - last edited on ‎05-11-2021 05:33 by Fitbit Moderator

‎05-10-2021 17:20 - last edited on ‎05-11-2021 05:33 by Fitbit Moderator

We are in NJ and visited CA 2 weeks ago. The time on my Versa 2 changed to CA time the night we were leaving. It is still on CA time! How can I change it back to NJ time?

 

Moderator Edit: Clarified subject

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‎05-11-2021 05:33 - edited ‎03-18-2024 10:00

In response to Guy_

‎05-11-2021 05:33 - edited ‎03-18-2024 10:00

Hi there, @benducci. Welcome to the Community Forums. 

Note that the time on your Fitbit Versa 2 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Versa 2 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-11-2021 01:06

‎05-11-2021 01:06

In the phone Fitbit App

Click on profile photo [top left]

App Settings

Turn on automatic time zone

then sync your watch

Author | ch, passion for improvement.

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‎05-11-2021 05:33 - edited ‎03-18-2024 10:00

In response to Guy_

‎05-11-2021 05:33 - edited ‎03-18-2024 10:00

Hi there, @benducci. Welcome to the Community Forums. 

Note that the time on your Fitbit Versa 2 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Versa 2 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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