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Versa 3 GPS issues

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‎06-23-2023 06:46 - last edited on ‎06-23-2023 09:56 by Fitbit Moderator

‎06-23-2023 06:46 - last edited on ‎06-23-2023 09:56 by Fitbit Moderator

My Fitbit app constantly says it needs updated, even though I click update and will do the update for the same software it continues to show. 

Also my GPS location does not work at all for any of the exercise apps, I have tried all the troubleshoots but it still won’t work. 

Moderator Edit: Clarified subject

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‎06-23-2023 09:59 - edited ‎06-23-2023 09:59

‎06-23-2023 09:59 - edited ‎06-23-2023 09:59

Hi there, @adelewyl. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

I've seen you contacted our Support Team before posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎06-25-2023 02:33

In response to MarreFitbit

‎06-25-2023 02:33

They were unable to assist me so I am coming to the community to see if anyone else might be able to help me. 

I’ve also discovered another issues which is unless I open up my app to sync my Fitbit the time always goes off by a few minutes. 

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