06-03-2022
05:35
- last edited on
12-18-2022
18:00
by
MatthewFitbit
06-03-2022
05:35
- last edited on
12-18-2022
18:00
by
MatthewFitbit
I just received my Versa 3 last Saturday. I'm on my 3rd time charging it this week. I have already checked the following:
*GPS is not running
*Always on Display in not on
*I do not have an animated clock face
I have only used it to receive 1 call this week and maybe read 3 text messages. I thought I would be getting much better batter life? Is there something wrong with the watch?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
06-03-2022 06:08 - edited 07-19-2024 08:34
06-03-2022 06:08 - edited 07-19-2024 08:34
Hi there, @Ktrana. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. We‘re taking your comments and sentiments in regards to our products into consideration.
Are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep?
However, I'd like to share with you that the battery life will depend on how frequent certain features are used in general. For more information, see Can I extend my Fitbit device's battery life?
Hope this helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-03-2022 06:08 - edited 07-19-2024 08:34
06-03-2022 06:08 - edited 07-19-2024 08:34
Hi there, @Ktrana. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. We‘re taking your comments and sentiments in regards to our products into consideration.
Are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep?
However, I'd like to share with you that the battery life will depend on how frequent certain features are used in general. For more information, see Can I extend my Fitbit device's battery life?
Hope this helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-03-2022 06:12
06-03-2022 06:12
Thank you for your response. I do see that Snore Detection was on, so I have shut that off. I checked everything else and don't see anything I can besides that. I hope this is what the problem is. Thanks!
06-03-2022 08:05 - edited 07-24-2024 16:00
06-03-2022 08:05 - edited 07-24-2024 16:00
@Ktrana You're welcome! 🙂 Test it the next couple of days and nights and let me know if the issue persists.
Happy stepping!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-03-2022 23:30
06-03-2022 23:30
i have the same issue!! mine went down from 100% to 60% in one day! i only got it yesterday and it also doesnt count my steps? it keeps lagging and i dont know why
06-04-2022
01:09
- last edited on
07-19-2024
08:34
by
MarreFitbit
06-04-2022
01:09
- last edited on
07-19-2024
08:34
by
MarreFitbit
@versaleera0- for the steps issue - see your post on the matter.
For the battery which applies to any watch [including replacements] the more features you use the quicker the battery will deplete.
Have a look at the various features, Snore detection and SpO2 can use as much as 4 days of the 6 days available.
How to resolve the Major issues causing short battery life.
Author | ch, passion for improvement.
06-07-2022 05:15
06-07-2022 05:15
Just wanted to let you know that your suggestion was the solution! I turned off Snore Detection and now I'm on day 5 and still have 50% of the battery left. Thank you!
06-07-2022 05:19