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Versa 3 is not working properly

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‎04-30-2023 06:09 - last edited on ‎04-30-2023 08:41 by Fitbit Moderator

‎04-30-2023 06:09 - last edited on ‎04-30-2023 08:41 by Fitbit Moderator

Yo, My versa 3 Only 1 week old but then got bricked after i did a factory reset. fitbit claims they will send me a replacement, but i dont want anyone to get there fitbit device bricked because of the factory reset. FYI i cleaned the charging cable and the pins.

 

 

Moderator Edit: Clarified subject

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‎05-04-2023 06:39

‎05-04-2023 06:39

Hi @Ivan-versa3 - it is possible due to a bug in the factory reset to completely render it useless. However it could very well be a faulty charger. Check this article if you still have it - How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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