Versa 3 is stuck in a boot loop

[Harjot485]

Versa 3 on bootloop please help

Moderator Edit: Clarified subject

[SunsetRunner]

Hello @Harjot485 

Try restarting your Versa 3: https://help.fitbit.com/articles/en_US/Help_article/1186.htm. You will not lose any data doing a restart. If that doesn’t help try changing the clock face: https://m.youtube.com/watch?v=kHyuhNFtTIk
😃I’m hoping that gives you the fix you need. Let me know how it goes 

[MarreFitbit · Accepted solution]

Hi there, @Harjot485. Welcome to the Community Forums. 

If the steps recommended by @SunsetRunner don't work, I suggest following the steps below in the order listed:

• Unpair your Versa 3 from your phone's Bluetooth and also make sure it's no longer connect to your Fitbit app. 
• Force quit the Fitbit app.
• Turn off the Bluetooth.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth.
• Restart your Versa 3 one more time. 
• Set up your Versa 3.
• If there is no connection, restart your Versa 3 once again. 

If you can't get started with your Versa 3, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device? 

Hope that helps.