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Versa 3 not adding calories correctly

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‎06-25-2024 10:12 - edited ‎06-25-2024 13:52

‎06-25-2024 10:12 - edited ‎06-25-2024 13:52

On the dashboard, it is showing my calories correctly, but when I click on the food tile, it is different.  It has done this for the past 3 days.  I have logged 548 calories today, but in the food tile it only shows 10.  This, of course, make my remaining calories total incorrect.

I am getting very frustrated.  I am counting calories to lose weight, and it's not working correctly.

Is anyone else having this same problem?

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‎06-26-2024 07:09

‎06-26-2024 07:09

Hi @momandmore Is your Versa 3 syncing OK! If it isn't, try THIS Help Article on syncing issues. 

If it is syncing g OK then try Restarting  it a couple of times and that will hopefully fix it.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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