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Versa 3 won't charge

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‎12-04-2022 19:53 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎12-04-2022 19:53 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

My versa won't charge please help?

 

 

Moderator Edit: Clarified subject

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‎12-04-2022 20:23

‎12-04-2022 20:23

Hi @Dukey3 - the most common causes are the watch needs cleaning or there is a faulty cable, with a pin stuck in or a bad power supply. See How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

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‎12-04-2022 20:23

‎12-04-2022 20:23

Hi @Dukey3 - the most common causes are the watch needs cleaning or there is a faulty cable, with a pin stuck in or a bad power supply. See How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

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‎12-06-2022 09:34 - edited ‎07-25-2023 03:44

In response to Guy_

‎12-06-2022 09:34 - edited ‎07-25-2023 03:44

Hi there, @Dukey3. Welcome to the Community Forums. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

@Guy_ Thanks for helping out!

Maria | Community Moderator, Fitbit


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