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Versa 3 won't charge

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‎05-31-2022 01:48 - last edited on ‎12-18-2022 18:00 by Fitbit Moderator

‎05-31-2022 01:48 - last edited on ‎12-18-2022 18:00 by Fitbit Moderator

Trying to charge phone and after hours battery is still at zero

 

 

Moderator Edit: Clarified subject

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‎05-31-2022 08:08 - edited ‎11-15-2023 06:16

In response to Guy_

‎05-31-2022 08:08 - edited ‎11-15-2023 06:16

Hi there, @ruthiefitz. Welcome to the Community Forums. Thanks for the details provided in your post. 

To better assist you, I'd like to clarify if you're having issues with your Versa 3 or your phone? If your Versa 3 is not charging at all, as @Guy_ suggested, please see Why isn't my Fitbit device's battery charging? 

If you're having issues with your Versa 3's battery life, please see Can I extend my Fitbit device's battery life? 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎05-31-2022 03:56

‎05-31-2022 03:56

Hi @ruthiefitz - if your watch is not charging check the cleaning and charge cable and links in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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‎05-31-2022 08:08 - edited ‎11-15-2023 06:16

In response to Guy_

‎05-31-2022 08:08 - edited ‎11-15-2023 06:16

Hi there, @ruthiefitz. Welcome to the Community Forums. Thanks for the details provided in your post. 

To better assist you, I'd like to clarify if you're having issues with your Versa 3 or your phone? If your Versa 3 is not charging at all, as @Guy_ suggested, please see Why isn't my Fitbit device's battery charging? 

If you're having issues with your Versa 3's battery life, please see Can I extend my Fitbit device's battery life? 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes