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Versa Lite: Distance accuracy concern

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‎01-30-2021 10:50 - last edited on ‎01-31-2021 20:30 by Fitbit Moderator

‎01-30-2021 10:50 - last edited on ‎01-31-2021 20:30 by Fitbit Moderator

My Fitbit doesn’t seem to be logging my miles correctly when out a walk. Mine said 3.72 miles but my dads said 5.94 miles and his is correct as we followed a marked path. I have updated it and synced.

 

Moderator Edit: Clarified subject

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‎01-31-2021 20:30 - last edited on ‎08-18-2025 09:14 by Fitbit Moderator

‎01-31-2021 20:30 - last edited on ‎08-18-2025 09:14 by Fitbit Moderator

Hi @ELG29, welcome to the Community Forums.

Thanks for bringing this to our attention and for the details that were shared in your post. To solve this situation, I’d recommend our restart process. To do so, please follow the steps that are specified on our help article: How do I restart my Fitbit device? and let me know if the issue persists.

I’ll be here if further assistance is needed.

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‎02-01-2021 05:27

‎02-01-2021 05:27

There's an inherant problem with Fitbit and GPS distance logging

 

I run with my wife and mine generally tracks 1-2km more than hers. I use Runkeeper alongside and both maps show the same legend yet Fitbit drastically calculates my distance

 

Ive asked for help and Ive been told (after restarting) that it's my phone's GPS or I'm in a built up area!

 

(Brand new iPhone 12 Pro Max) Seems to work fine with Runkeeper, Google Maps, What3Words and my drone apps?

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