Versa Lite battery draining quickly

[MamaHen1720]

My fitbit battery has been draining within hours and I just noticed it looks like there's something inside my sensor. I have had to charge it multiple times a day for several days now

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @MamaHen1720. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite. I understand where your concern is coming from. 

I've seen you reached out to our Support Team after posting here and they've already helped you with this matter. If you have any further questions, please feel free to update your support case so our team can continue assisting you. 

Have a nice day. 

[Icymac78]

ins was doing the same thing, now it lights up with no information, just a light around the edge🤷🏽‍

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Icymac78. Welcome on board. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that does the trick. 

[Icymac78]

I did that still blank screen with blue light around edge, no data. Idk

Sent from my iPad

[MarreFitbit]

@Icymac78 I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.