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Versa Lite no longer getting notifications

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‎11-26-2019 17:51

‎11-26-2019 17:51

It has been a week and I have not been getting any calls or text notifications - I has unpaired and repaired - its syncing but no notifications inckuding the test call notification 

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‎11-27-2019 09:13 - last edited on ‎05-16-2025 08:40 by Fitbit Moderator

‎11-27-2019 09:13 - last edited on ‎05-16-2025 08:40 by Fitbit Moderator

@8raquiz Welcome! It's nice to have you on board!

Let me help you with your Versa lite not getting notifications and thank you for troubleshooting this issue. Which phone are you using? Is it compatible? You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-27-2019 11:17

‎11-27-2019 11:17

I got the text notifications to work after going to Notifications and switching Show Previews to Always. Hope this helps!

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