07-09-2021 02:23 - last edited on 07-09-2021 03:57 by MarreFitbit
07-09-2021 02:23 - last edited on 07-09-2021 03:57 by MarreFitbit
My Versa Lite just stopped tracking my heart rate? I've tried to restart and adjust my watch and checked for updates but nothing?
Moderator Edit: Clarified subject
07-09-2021 03:19
07-09-2021 03:19
Having same issue for months now as well as sleep tracker. I have called customer support so many times, just yesterday I did a reset and technician said I should be all set but still nothing.
I will give it one more try then I am done with Fitbit.
07-09-2021 03:33
07-09-2021 03:33
07-11-2021 08:32
07-11-2021 08:32
After only having my versa lite for 1 1/2 years fitbit tells me there is nothing they can do and I must buy a new device. After paying $200 for a device I expect more than 1 1/2 years for my product? This is ridiculous. They did offer me a discount on a new product but anything they offer is still $175 or more. I have 3 kids and can Not spend money on myself for frivolous items to just go bad for no reason? Why can't we have products that actually last rather than just garbage? I take Very good care of my things and this is just ridiculous.