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Versa Lite stuck on "Data not cleared, sync & try again"

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‎03-10-2025 09:51 - last edited on ‎03-10-2025 10:50 by Fitbit Moderator

‎03-10-2025 09:51 - last edited on ‎03-10-2025 10:50 by Fitbit Moderator

I have tried every single step suggested in the previous threads that mentioned this problem. I have factory reset the device 8-10 times in the last month. I have unpaired/paired bluetooth, uninstalled and reinstalled the app. NOTHING WORKS. I purchased this 15 months ago! Come on! Will a Fitbit representative please respond with additional suggestions to fix? 

Moderator Edit: Clarified subject

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‎03-10-2025 09:58

‎03-10-2025 09:58

Hi @Suebee2000  in the previous post you made, you had a Fitbit Moderator, who is a company employee, respond. click if you need to read it again

Stepping in the U.S.A. since September 2013. Android 14

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1 REPLY 1

‎03-10-2025 09:58

‎03-10-2025 09:58

Hi @Suebee2000  in the previous post you made, you had a Fitbit Moderator, who is a company employee, respond. click if you need to read it again

Stepping in the U.S.A. since September 2013. Android 14

Best Answer