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Versa Lite syncing issues

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‎04-09-2019 18:16 - last edited on ‎04-10-2019 08:25 by Fitbit Moderator

‎04-09-2019 18:16 - last edited on ‎04-10-2019 08:25 by Fitbit Moderator

why cant i sync my fitbit it always fitbit down for maint.

 

 

Moderator edit: updated subject for clarity

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‎04-09-2019 22:21

‎04-09-2019 22:21

Hi @bbsb  What phone are you using? Is it on the Supported Devices List?

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Helen | Western Australia

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‎04-10-2019 08:24

In response to NellyG

‎04-10-2019 08:24

@bbsb Welcome to our Fitbit Community! I'm happy to follow up with the syncing issues you've experienced with your Fitbit Versa Lite.

 

If your phone is listed on the page that shared my friend @NellyG, please try restarting your Versa Lite as described in this help article. After this, try setting up your Fitbit as instructed in this help page.

 

Let @NellyG and me know how it goes! 😀

JuanJo | Community Moderator

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