Best AnswerI got my Versa as a Christmas present 6 months ago. I have lots of scratches on it unfortunately. I called Fitbit and they only cover mechanical issues on the versa, even though it is supposed to be scratch resistant glass. They told me to get a screen protector.
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Best AnswerWhich one do you like better ionic or the Versa?
Best AnswerSo what would you buy, then?
Best AnswerMine is the same..I had a Charge 2 for years and not a mark..my versa 2 all you have to do is look at it and it gets a scratch.. they need to rethink the screen I think. Im pretty disappointed as I have no idea how it happens.
Best AnswerMine has scratches too and I work at a desk and don’t do much so idk how it got scratched. It’s pretty ridiculous honestly bc I’m very careful with things. Wish they would do something about it. That has to be some kind of defect.
all of these scratches were done within a couple of hours of sitting at a desk.
Best AnswerI tried to polish it out with a dremel without success. I really cannot understand how supposed gorilla glass scratched so easily and more so that fitbit has no intention on fixing it. Has integrity an quality lost its meaning at fitbit? Do they care?
Perhaps this will improve with the takeover?
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Best AnswerI got a tough luck from them too, not impressed.
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