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Versa Summary Display not updating

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Hello,

 

My Versa Summary Display (on the watch) has not been updating for a few weeks.  

 

When I scroll up with my finger to get to that view, the sleep, weight, exercise days, etc., etc., never update.  Even after my twice-daily syncs.

 

Anyone else seen this, or know how to remedy?

 

Thanks - Erich

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Hi @Erich777, it's nice to see you again in our Community Forums.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with your Versa summary display not updating even after syncing. Thank you for your efforts to resolve the issue. I recommend doing the following:

 

  1. Restart your device by following the steps from this help article: How do I restart my Fitbit device?
  2. Switch to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device?

Let me know how it goes, I'll be around! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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3 REPLIES 3

Hi @Erich777, it's nice to see you again in our Community Forums.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with your Versa summary display not updating even after syncing. Thank you for your efforts to resolve the issue. I recommend doing the following:

 

  1. Restart your device by following the steps from this help article: How do I restart my Fitbit device?
  2. Switch to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device?

Let me know how it goes, I'll be around! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Thanks! It appears to have worked! 🙂

Best - Erich
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Thank you for your reply @Erich777

 

I am glad to hear the issue is resolved. Thank you for your time and efforts.  

 

Have you checked our Discussions board? There you can share your story, find some fitness tips, recipes and more! Give it a look!

 

Keep on visiting the forums! Robot Happy

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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