09-08-2020 14:42
09-08-2020 14:42
So I updated my Versa's firmware and tried to install the new SpO2 Clock Face. It won't completely install. Has anyone successfully installed it on their Versa?
Answered! Go to the Best Answer.
09-11-2020 23:01
09-11-2020 23:01
Changing profile to UK, workes for me.
09-12-2020 00:32
09-12-2020 00:32
As a warning! Since I've updated my Fitbit versa to the new watchface the heart rate monitor stopped working. Either the new watchface broke it or it's just a coincidence but I've been left without heart rate sensor.
09-12-2020 01:47
09-12-2020 01:47
I have it on a Versa 2 and working.
there’s room for some improvement, but on the whole I like the face a lot. It’s like the Versa should have had to begin with!
09-12-2020 16:23
09-12-2020 16:23
That seems like a good reason why it doesn't work, I guess I'll have to wait. LOL
09-13-2020 01:07 - edited 09-13-2020 01:09
09-13-2020 01:07 - edited 09-13-2020 01:09
I installed the clockface but it didnt show the SpO2 (Germany), so I restarted my Versa 2 (press the button on the side for 10 seconds) and now it's working.
09-13-2020 08:23
09-13-2020 08:23
Those who want the new SpO2 watch face and you can't find it in the app without using a link do the following:
Go to Fitbit app > Account > Profile > Personal and change your location to UK.
Clock face will now be seen in All Clocks and will download/install. If you change your location back to your correct setting the app will show it needs to be downloaded and you won't be able to change to it. Here is more info about this clock face and it's datah https://help.fitbit.com/articles/en_US/Help_article/2459.htm?Highlight=Spo2%20clock%20face
UPDATE: If you have Fitbit on a computer or iPad or anywhere else, be sure to check those settings as well. Settings there may prevent you from being able too see and/or install this clock face. Also, this clock face doesn't use previous data to display a SpO2 reading, so the it will display --% when it's installed and anytime you switch clock faces to it until you have had sleep for at least 3hrs.
09-13-2020 17:20
09-13-2020 17:20
I was finally able to download it yesterday and so far it’s working great.
09-13-2020 17:50
09-13-2020 17:50
After reading the other post, it seems to me that we have to wait until it is available in the US. I have had the same problem as everyone else. The watch face is not on the Fitbit site I got it through an article. The watch shows up under my watch faces it just won't download. So I am going to wait a couple of days to see if it downloads.
09-14-2020 08:50
09-14-2020 08:50
I am in Canada and I was able to download the clockface in the Fitbit app. Everything works *except the 02 saturation... it toggles to give me time, HR, steps, active zone minutes, floors... but 02 saturation is blank and says it needs "Sleep to update" even though it has recorded new sleep scores since installing the 02 saturation clockface.
09-15-2020 22:46
09-15-2020 22:46
Thank you! I have marked it on my calendar!
09-16-2020 06:34
09-16-2020 06:34
Try to download now. I downloaded to my Versa last Sunday, 9/13!
09-16-2020 07:10
09-16-2020 07:10
I was able to install the SpO2 clock face, but the O2 never updated with quantifications. AND I can't go back to any other clock face. I've tried to uninstall/reinstall the app and a factory reset to the watch. Neither has restored the ability to update the face. UHG!!!
09-16-2020 13:51
09-16-2020 13:51
09-16-2020 18:15
09-16-2020 18:15
I am having the same problem. Installed it but won't show any resgs for the SO2
09-18-2020 03:03
09-18-2020 03:03
I have same problem on versa 2 everything else shows but not sp02 readings
09-18-2020 04:17
09-18-2020 04:17
09-18-2020 04:20
09-18-2020 04:20
I have been able to install the clock face but it keeps automatically reverting back to an old clock face randomly (original Versa)
09-18-2020 06:22
09-18-2020 06:22
Update on Spo2 clock face not installing.
Downloaded about 3 days ago. It is working well. Seems to take a lot of battery power. Noticed another issue with clock faces--updated clock faces that accurately reflect zone minutes seem to be fully functional but those clock faces that don't accurately handle zone minutes seem to stop working or disappear. If you are suffering from clock faces disappearing (as I did), look for replacement that works with zone minutes. Might help. Some apps that are zone minute compatible show a substantial difference from the android app. Check to make sure that the clock face accurately handles zone minutes.
09-18-2020 06:46
09-18-2020 06:46
09-18-2020 07:03
09-18-2020 07:03
FYI If you swipe up on your Versa you will see your battery level indicator.