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Versa accidentally started a run exercise

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‎03-22-2019 04:05 - last edited on ‎03-23-2019 08:51 by Fitbit Moderator

‎03-22-2019 04:05 - last edited on ‎03-23-2019 08:51 by Fitbit Moderator

I accidentally start a run in  exercise  Which I never did so where do I go from here and how do I erase these steps that I didn’t do?

 

 

Moderator edit: updated subject for clarity

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‎03-22-2019 08:05 - edited ‎03-22-2019 08:07

‎03-22-2019 08:05 - edited ‎03-22-2019 08:07

Hi @SunsetRunner, welcome to the community.

 

You can go into the fitbit app on your phone and tap on the exercise tile, from here tap on the run you want to delete and then tap the trash can in the top right corner of the screen.

 

As for the steps, it will still only record actual steps taken. So if you're sat on your sofa and start the run exercise you should notice that no steps are being recorded, at least not until you get up and walk/run around. So the steps you are seeing are the steps you would have taken anyway, regardless of the run activity being started.

 

However if you do still wish to delete/negate steps you can follow the instructions in this help article. 

Community Council Member

Nathan | UK

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‎03-23-2019 08:50

In response to N8teGee

‎03-23-2019 08:50

@SunsetRunner Welcome to our Fitbit Community! I'm sorry to hear about the run exercise that your Versa tracked by accident.

 

I would like to follow up and would like to know if you managed to correct the issue after following the great information that shared my friend @N8teGee. If you found his post helpful, please accept it as a solution so other users can find it easier.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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