Versa battery draining fast

[Chesh64]

First time poster on here... 

I have just got a Fitbit Versa and did the full charge and set up etc. I turned off the always sync and the enable always connected. I also made sure to turn off quick view so that doesn't waste battery. The description of the battery life states that i should be getting 4 ish days battery life (I was expecting 3 to be honest) but with only very minor use mine is draining 4% an hour roughly so after a full day it is basically at 0. I am having to charge it every day when i get in from work.

I do use it to track my time on the bike for an hour each night so i understand that may put a little strain on it but i would like to think that it performing what it is meant for shouldnt drain the battery to much.

Is there something that i am missing or do i just have one with a dodgy battery?

Moderator edit: updated subject for clarity

[GinetteLegere]

This is what is happening. It was ok then on Tuesday all of a sudden it
started to die after 6 to 8 hours after a full charge

[MerFitness]

Unfortunately my Versa died completely after just over a year of owning it. When I called Fitbit they told me they could not replace it as it was just out of warranty. They sent me a discount to buy a new one, but I'm really frustrated about the whole situation 😕

[JDavidJ]

And of course this £160  ($200 ?) piece of unreliable mixed materials cannot be repaired or disassembled for reuse, so will go to landfill. 

[MerFitness]

Yep, it's really frustrating 😕

[MarreFitbit]

Hello everyone. Sorry for the late response.

I'm glad to hear some of you are already back on track after following the recommendations provided here or after contacting our Support Team. I must say that I really appreciate all of you are helping each other. For the ones who are still working with our team I'd suggest to keep your conversation with them as they know what's the next step to try after everything you have done.

Please note that our main purpose is to avoid negative experiences to our customers, we're always willing to help and provide troubleshooting steps. Said so, if the battery of your watches are still draining quickly, please make sure to follow the recommendations provided here: Can I extend my Fitbit device's battery life?

Hello @JDavidJ. We apologize for the late response to the email you sent to our Support Team on May 15th. Keep in mind that we may need more than 7 business days to respond, due to recent events affecting our operations. Stay tuned of your inbox to the email address associated with this account someone will reply to you as soon as they can. 

Hi @MerFitness. As you've mentioned, you've already spoken to our Customer Support Team  who gave the 25% discount option as per our Warranty Policy. This is the best option to help you get back on track with the Fitbit family I'm sure our team will be more than glad to help you further with this. While customer satisfaction remains our number one goal, the demands of running a global business require that we enforce our warranty consistently.   

I'll be around if there's anything else I may do for you all. 

[JoshBedford]

I am having battery issues with my Versa as well.  I have owned it for 2.5 years and for most of that time I got 4-5 days of battery life out of it.  That was satisfactory for me.  As of the past month, I can hardly get 2 days.  I have tried all of the recommended actions (factory reset, re-load app on my phone, turned off heart monitor, reduced screen on time, etc) and nothing has worked.  It is a shame because this watch worked pretty well for me.  Considering that replacing the battery is likely to result in damaging the screen, I have decided to move on.  I will not be buying another Fitbit product because I think a watch life should last longer or the battery should be replaceable.  I am not a fan of the "disposable" watch concept that seems to be Fitbit's approach.  Like many others, I have discovered that Amazfit GTS is a great alternative for nearly half price.  There is also the added benefit that Google is not the parent company.  I prefer to minimize their access to my personal data as much as possible considering that their privacy policies are sketchy at best.  If Fitbit changes their design philosophies, I may return some day in the future.

[knievesmom]

This affects me too and I have tried all the troubleshooting tips that have been provided. My Versa Lite won't sink with my challenges and the battery is constantly draining fast not to mention the heart rate monitor is not working. I have research, reset and restarted the fitbit versa lite with no solution.  Please help.

[subashp]

Same with my watch. 2 years & 9 months and battery has started to drain faster in recent weeks. The screen always stays off for me & I pushed it to get 4-5 days max. I am also debating whether to go with fitbit sense or garmin. I think fitbit has good tracking algorithm, but their eco-system is becoming a walled garden because of all their upcoming health oriented business ideas for money making.