Versa battery draining quickly

[gingernutcookie]

Hi. Just wondering how I might go about resolving a battery issue with my Versa. Had the versa for a couple of years with no issue and suddenly my battery now drains within a matter of hours in one day. I have changed settinga such as changing to manual for checking stats and a dim light and turning off step reminders but it still drains super quick. I literally only use this watch for a step count and active minutes, nothing else really, I have no music or wallet or any connection to messages etc.

Is there a way to test the battery to see if it's faulty? 

[SunsetRunner]

What a joke. I bought the extended warranty and they still said it was a battery issue and gave me a 35% coupon.

Guess it's time to switch to a new smart watch maker.

[huskymom14]

I think you are absolutely correct!! 

Why bother trying to keep up-to-date products that are 3 versions old?

Especially when they're in the process of having the Sense watch be the cornerstone of their extensive health monitoring for sleep, heart health, SpO2, mental health for starters. 

[SunsetRunner]

Like others, I had no issues until after an update.  My battery still lasts a few days but has decreased by about two days. I Have to charge it more than twice a week.

[SunsetRunner]

Fitbit support said that a recent update went out that should've fixed it - I'm seeing no difference.

Anyone else's return to normal?

[klm4iast8]

Well I’m sorry the iOS update didn’t work. I just thought that I would throw it out and hope for the best. I have had Fitbit’s for 7 or 8 years. Remember the one that you attached to your shoe, and the one with the dots that you had to remove from the band to charge? In both instances Fitbit decided when I updated as both died shortly after one year. I quit using a fitness watch after that.

Four years ago, I had a stroke, and was diagnosed with early onset cardiac disease. I ended up having open heart surgery. It was then that I decided to give Fitbit another try. Ironically, the Charge 2 that I bought then is still going strong.

I don’t mind updating, but I would prefer to make that decision myself. It’s not funny, but I was reading the Sense forum and they are having the same issues. I only have an iPad, and android phone, so my options are Garmin and Samsung. I just think that a $200 watch should have a battery that lasts longer than 18 months. I also feel like we shouldn’t have to disable half the features we use just to keep our Versa 2’s limping along. Everyone have a good night.

Kim

Sent from my iPad

[PatrickThomas]

Same for me! Only use it fior steps. Was charging every five days or so until 3 days ago. Batter dies within 2 hours of 200%. Just charged and date and time wrong too.

[huskymom14]

Patrick, I was only using mine for steps as my exercise too. When all this battery stuff began, the other things I was monitoring, heart rate, SpO2 and especially sleep, didn't work properly anymore. 

[stubee]

I'm on an Android 11 device experiencing this issue.....so if it's the same thing I don't expect an iOS version to be the cause.
The Android Fitbit app shows they updated it on 4/28, although I'm not sure when it actually arrived on my device.

[klm4iast8]

Hi Stubee,

I use the Fitbit App on my iPad and there was an article on the internet about a new iOs update for iPhones & iPads. I thought that might be part of the problem, but it wasn't. I thought about installing the app on my android phone, but you just saved me the trouble. 😊 At this point I am willing to try anything.

Kim

[PatrickThomas]

I recharged to 100%, returned to factory setttings and still the watch died within the day. My watch went from every 5th day charge to not holding a charge  for 1 day. I’ve owned this watch for 23 months. I’m getting the sense I’m facing planned obsolescence from Fitbit. 

[LisaAdam78]

So weird that so many are having the same issue. Mine has started having the same issue yesterday, draining within 6 hours from 100%, and the screen only works intermittently. Only had it 2 months! Must be a more widespread issue than a dodgy Fitbit if so many are experiencing the same problems!

[huskymom14]

I’ve had no notifications about anything even remotely related to an update, a patch or anything regarding fixing this very obvious widespread problem Fitbit is having. 

For people with iOS, have you updated to 14.5?  
Apple is supposed to be sending 14.5.1 to fix things screwed up by 14.5 

If you updated to 14.5 and then updated to 14.5.1 did it fix anything? 
I’m not sure I want to go with 14.5.1 if it doesn’t help. 

Thanks!! 

[SunsetRunner]

I updated to 14.5.1 and it did not fix this issue.

[ButterBeanz]

Real quick for everyone experiencing this…. Call, if it’s newer they will replace the main part (not band or charger). It’s obviously an issue. I called through the app… much faster response 😉 

[ReginaCMtz]

Hi! I’m from Mexico and I have the same problem! Have anyone know how to fix it? Is there any solution? I just got the Versa 2 in October 2020! 

[klm4iast8]

Unfortunately a lot of us are out of the 12 month warranty (but not by much), and the only option we have is a 35% discount for another Fitbit.

Sent from my iPad

[SunsetRunner]

Disabling Bluetooth is not an option for those who depend on it for audio while driving or for meetings. However, I am finding that forcing the Fitbit app on my phone to close when not in use does seem to help some with the battery drain issue.  I have always kept the Background App Refresh setting disabled for the Fitbit app but that does not seem to help. The last time the App was updated on my iOS device was 4/27 and that is about when I started having issues.

[huskymom14]

Hi,

Many of us are thinking the most recent iOS update, 14.5 is the root of the
problem. Apple has put out another update, 14.5.1 addressing problems of
the 14.5 update which I'd read were significant.

[SunsetRunner]

I have updated to 14.5.1 but have not seen any improvements. 

[huskymom14]

Excellent idea! 

Is there a way to do it from multiple people?