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Versa battery drains quickly

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‎03-25-2021 07:03 - last edited on ‎03-25-2021 14:54 by Fitbit Moderator

‎03-25-2021 07:03 - last edited on ‎03-25-2021 14:54 by Fitbit Moderator

My Versa battery is not lasting even 24 hours without charge.

 

Moderator Edit: Clarified subject

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‎03-25-2021 14:55 - edited ‎09-12-2023 09:03

In response to TF4

‎03-25-2021 14:55 - edited ‎09-12-2023 09:03

Hi there, @TF4. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa. @Izetta We appreciate your input. 

As you may know, your Versa battery should last up to 4 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or animated clock faces. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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3 REPLIES 3

‎03-25-2021 09:23

‎03-25-2021 09:23

Try cleaning device and charger with a little alcohol on paper towel.

If lotion on your body gets on your device, it may interfere with charging.

Hope this helps.

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‎03-25-2021 09:54

In response to Izetta

‎03-25-2021 09:54

Thanks. However, it does charge to 100% but then loses charge within the day.

Jo Horn
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‎03-25-2021 14:55 - edited ‎09-12-2023 09:03

In response to TF4

‎03-25-2021 14:55 - edited ‎09-12-2023 09:03

Hi there, @TF4. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa. @Izetta We appreciate your input. 

As you may know, your Versa battery should last up to 4 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or animated clock faces. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer