Versa, battery not charging

[Love1989]

Hi, when my Fitbit has no battery left, it doesn’t charge. When it has a little bit of battery left, I never had a problem with charging. I’ve had this problem before, after 2 weeks not using it, I tried again and it charged again. Since then I never let my Fitbit entirely run out off battery, so had no issues. Now unfortunately it ran out of battery again and I have this problem again :-(. I left it in the charger the whole night, but nothing... 

Moderator edit: subject updated for clarity

[SunsetRunner]

Hi, how did you resolve this before? My Versa ran out yesterday and I can’t get it start charging....

[SunsetRunner · Accepted solution]

So I just managed to restart mine by pressing the middle and lower right buttons for about 12 seconds and the Fitbit logo came up and like 2% battery but enough for it to start charging. Might work for you?

[Laila2]

You genies, it works with me after two days struggling! 

[Love1989]

I didn’t use it for 2 weeks and tried to charge it after and it suddenly worked 🤷‍:female_sign: Don’t know why it suddenly worked

[Love1989]

• AmandaS1, you are a genius! 

[Brenda09]

Does this work for the Charge 4 version as well? I’m having this trouble! I was at 18%, plugged it in and nothing.. won’t charge! 

[c2e]

Thanks I tried for 2days and now it worked

[Gnanagaran]

Hey I do have the same problem, can u help me pls

[Brenda09]

Hi! So what I did was hold on the side button for about 10sec and it
started. Anything lesser on the time and it won’t turn on. I could have
sworn I held it for 10sec each time, but apparently I didn’t. I had to let
me Fitbit charge to 100% though