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Versa blank screen

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‎07-10-2021 21:00 - last edited on ‎07-12-2021 09:26 by Fitbit Moderator

‎07-10-2021 21:00 - last edited on ‎07-12-2021 09:26 by Fitbit Moderator

My Fitbit versa screen is black. The lights are on and it vibrates. Does anyone know how I can get the screen to start working.

 

 

Moderator Edit: Clarified subject

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‎07-12-2021 09:26 - edited ‎03-20-2024 10:46

‎07-12-2021 09:26 - edited ‎03-20-2024 10:46

Hi there, @PeachyMilk. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-12-2021 09:26 - edited ‎03-20-2024 10:46

‎07-12-2021 09:26 - edited ‎03-20-2024 10:46

Hi there, @PeachyMilk. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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