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Versa connect problems

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‎06-29-2019 05:08

‎06-29-2019 05:08

Today my versa keeps connecting and disconnecting every 5 seconds whats going on?

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‎06-30-2019 12:25

‎06-30-2019 12:25

@Bogieman A warm welcome to our Community!

 

Let me help you with your Versa disconnecting. Which phone are you using? Is it compatible? You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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