01-04-2021 06:44
01-04-2021 06:44
My versa had 50% battery yesterday and it turned off all of a sudden around 6pm. I can’t get it to turn back on or do anything at all. I did notice the screen was not responding as expected around 4pm but it synced to my phone after that like normal. Help!
01-04-2021 06:51
01-04-2021 06:51
Hi @Alicia0208
Welcome to the forum. I'm sorry to hear you are having an issue with your Versa. Have you tried putting it back on the charger for 30+ minutes to see if it will wake up? Also please try holding down the button for 10+ seconds to see if it will restart and display the Fitbit logo. If none of those things work for you, then the next step is to contact customer service HERE.