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Versa does not sync consistently.

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‎08-01-2018 13:36 - last edited on ‎01-11-2020 21:07 by Moderator Alum

‎08-01-2018 13:36 - last edited on ‎01-11-2020 21:07 by Moderator Alum

Versa does not sync consistently. Activate Bluetooth in multiple ways.. Did a factory reset on Android and Versa.  No help.  

 

 

Moderator edit: format

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6 REPLIES 6

‎08-01-2018 17:04

‎08-01-2018 17:04

@Kfcrowe, try turning off all of your Bluetooth connections and only use your versa connection. See if this would make any difference. I think if you have to many active connections your Bluetooth may go a little haywire. 

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‎08-01-2018 19:51

In response to Aclobos

‎08-01-2018 19:51

Tried this when I did a factory reboot on my phone.  Didn't make a difference,

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‎08-01-2018 20:37

‎08-01-2018 20:37

I am having the same issue with my new versa as well. 

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‎08-01-2018 21:56

In response to Kfcrowe

‎08-01-2018 21:56

@Kfcrowe, I would call customer support.

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‎08-02-2018 07:52

In response to Aclobos

‎08-02-2018 07:52

Already tried that and rebooted VERSA, no help.
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‎08-02-2018 07:53

In response to Stubblam

‎08-02-2018 07:53

This has been a constant problem for all the Fitbits I have ever purchased.
No more FBs for me!
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