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Versa fell off while swimming

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‎07-05-2021 15:11 - last edited on ‎07-09-2021 15:03 by Fitbit Moderator

‎07-05-2021 15:11 - last edited on ‎07-09-2021 15:03 by Fitbit Moderator

I received my fitbit versa as a gift in November 2020.  It was an upgrade to the Versa that I had and I really enjoy it.  Unfortunately I wore it swimming this weekend.  When I got back on the boat it was gone from my wrist and I didn't realize it.  Very upsetting for sure.  It's there any coverage for this type of loss?   I would appreciate any information.  Thanks!

 

Moderator Edit: Updated label

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‎07-05-2021 15:17

‎07-05-2021 15:17

Did you get the extended warranty @Scottc_98? if so contact them. 

If not, contact fitbit. 

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‎07-05-2021 15:17

‎07-05-2021 15:17

Did you get the extended warranty @Scottc_98? if so contact them. 

If not, contact fitbit. 

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‎07-10-2021 16:13

In response to Rich_Laue

‎07-10-2021 16:13

Thanks for the response.  Unfortunately I didn't get the extended warranty.  I contacted fitbit support but there is no coverage for this type of loss. 😥. Lesson learned not to wear it while swimming in a lake, I guess.

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