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Versa gets hot and won't turn on

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‎03-06-2020 08:18 - last edited on ‎03-06-2020 11:35 by

‎03-06-2020 08:18 - last edited on ‎03-06-2020 11:35 by

I put my Versa on the charger to charge and when I came back after one hour it was very hot and not responding at all.  Tried all the buttons with no response, but can't get it to come back on. I purchased a new charger just to rule it out, only to have the same issue. I have tried the restart procedure several times with no change.

Help please!!!

 

 

Moderator edit: subject for clarity

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21 REPLIES 21

‎01-03-2021 09:04

In response to Keira2M

‎01-03-2021 09:04

I did do something, I switched to a Garmin fitness tracker. I'm fed up
with the poor quality of all the Fitbit devices. Even though Fitbit
replaced my device, I'm not comfortable charging it anymore. What happens
if it causes a fire in your home? Not worth the risk.
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‎01-03-2021 09:15

In response to CraigMartin3184

‎01-03-2021 09:15

I did something about it too - switched to an older series Apple Watch, price was almost the same and I have been very happy with it.

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