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Versa is not receiving notifications

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‎11-11-2019 14:30 - last edited on ‎11-12-2019 06:32 by Fitbit Moderator

‎11-11-2019 14:30 - last edited on ‎11-12-2019 06:32 by Fitbit Moderator

Is there any progress on fixing the problems with notifications not coming through after updating iPhone to the newest software? I have troubleshooted everything possible and am still not receiving notifications.

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎11-11-2019 15:17

‎11-11-2019 15:17

Following. I’ve had the same issue for weeks now. My phone calls come thru, but my texts do not???

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‎11-11-2019 21:58

In response to StaceyLevesque

‎11-11-2019 21:58

The problem is with the iOS fitbit app and the changes iOS made. 

Please keep an eye on the pinned post on the iOS board. You may want to subscribe to the post to receive updates. 

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‎11-12-2019 06:31

In response to Rich_Laue

‎11-12-2019 06:31

@K013, welcome to our Fitbit Community and thank you for joining us @StaceyLevesque. I'm sorry to hear about the notifications issue that your Versa watches are experiencing.

 

Regarding the post that @Rich_Laue referred, which contains extra information about this issue and some steps you can try in the meantime, you can find it here.

 

I appreciate your patience and understanding with this.

 

Let me know if any question arises.

JuanJo | Community Moderator

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