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Versa keeps showing a notification that was already cleared

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‎11-09-2021 12:43 - last edited on ‎11-10-2021 05:59 by Fitbit Moderator

‎11-09-2021 12:43 - last edited on ‎11-10-2021 05:59 by Fitbit Moderator

I have a message on my watch that every time I try to clear it reappear every time

 

Moderator Edit: Clarified subject

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‎11-10-2021 06:00 - edited ‎11-02-2023 03:16

In response to Guy_

‎11-10-2021 06:00 - edited ‎11-02-2023 03:16

Hi there, @Samsloss. Welcome to the Community Forums. Thanks for the details provided in your post. 

Note that if you clear a notification from your device, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your device.

Notifications tips:

  • To delete 1 notification, tap the notification > Clear.
  • To delete all notifications at once, swipe to the top of your notifications and tap Clear All.

If the issue persists, please restart your watch as suggested by @Guy_. For instructions, see How do I restart my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎11-10-2021 01:12

‎11-10-2021 01:12

Hi, try restarting the watch - Go to Settings on the watch, About and Shutdown. wait 10 seconds and place it on the charger to restart it or push the button.

Author | ch, passion for improvement.

Best Answer

‎11-10-2021 06:00 - edited ‎11-02-2023 03:16

In response to Guy_

‎11-10-2021 06:00 - edited ‎11-02-2023 03:16

Hi there, @Samsloss. Welcome to the Community Forums. Thanks for the details provided in your post. 

Note that if you clear a notification from your device, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your device.

Notifications tips:

  • To delete 1 notification, tap the notification > Clear.
  • To delete all notifications at once, swipe to the top of your notifications and tap Clear All.

If the issue persists, please restart your watch as suggested by @Guy_. For instructions, see How do I restart my Fitbit device?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer