help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa lite

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-17-2022 18:42

‎05-17-2022 18:42

Versa lite not working,  this started after an update.

 

My phone is a Samsung galaxy note 20 ultra.

 

Thanks!

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎05-17-2022 18:54

‎05-17-2022 18:54

Hello @SunsetRunnerH

Have you tried restarting your Versa Lite? You will not lose data doing so. Look here to see how it’s probably done:https://help.fitbit.com/articles/en_US/Help_article/1186.htm

😃 Let me know how it goes. I’m hoping the restart fixes the issue 

Best Answer
0 Votes

‎05-17-2022 20:57

In response to SunsetRunner

‎05-17-2022 20:57

Thank you! Still not working. 

 

Best Answer

‎05-18-2022 06:20

In response to SunsetRunner

‎05-18-2022 06:20

Hello again @SunsetRunner 

Can you give me more information? Is it completely dead? Just won’t sync? Not tracking Steps correctly?

Best Answer
0 Votes