01-21-2020 19:01
01-21-2020 19:01
Ive had my versa for almost 1 year , and it will not charge I even bought another charger thinking it was broken . So I plugged in with new charger and nothing ! Has anyone else had issues .
Answered! Go to the Best Answer.
01-21-2020 20:50
01-21-2020 20:50
Hi @Cindy065 Try all the suggestions in THIS Help Article on charging problems. If nothing there helps contact support before the year is up.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-21-2020 20:50
01-21-2020 20:50
Hi @Cindy065 Try all the suggestions in THIS Help Article on charging problems. If nothing there helps contact support before the year is up.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-22-2020 11:25
01-22-2020 11:25
01-22-2020 11:26
01-22-2020 11:26
Thank you so much , I was able to get it charged by holding the left button and bottom right button for 10 secs . Thank you again
01-22-2020 15:33
01-22-2020 15:33
Fantastic! I am glad it is working again 👍
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-22-2020 15:44
01-22-2020 15:44
Hi,
I just received a Versa for Christmas, and it won’t charge either. I have tried two chargers,different outlets ....
Can I ask what worked for you?
01-23-2020 00:20
01-23-2020 00:20
Hi @SarahT76 A restart worked for @Cindy065 . Give it a try, but if it doesn't help please come back here.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-23-2020 08:28
01-23-2020 08:28
01-23-2020 15:55
01-23-2020 15:55
Thats good news 👍
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
02-09-2020 10:23
02-09-2020 10:23
I have had mine for a year as well and it just stopped charging. No answers yet. Let me know if you find something works
02-10-2020 11:10
02-10-2020 11:10
I did get my versa going again!! I found a suggestion from Cindy065.
hHolding the left button and bottom right button for 10 secs .
This worked for me! Hope it does for you!
04-22-2020 21:34
04-22-2020 21:34
This worked for me as well.
06-25-2020 06:35
06-25-2020 06:35
Hi both! Super useful, in my case restarting was also the solution however I didn’t find that solution in the “why my Fitbit isn’t charging”, any idea as of why that solution was not there? And how is it that it worked? Should we suggest Fitbit to include it
08-13-2020 15:03
08-13-2020 15:03
I'm having the same problems. Will not charge.
08-13-2020 15:05
08-13-2020 15:05
I have tried everything suggested. It won't charge