help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not connecting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-30-2019 03:46

‎10-30-2019 03:46

For five weeks I have attempting everything to get my Versa to reconnect with my phone or even my comp. it is refusing. It isn’t even 12 months old yet. I am going to take it back to the store and demand a refund. I have tried EVERYTHING that has been suggested by Fitbit from previous threads. My sister had issues with hers also, I will not recommend this watch to anyone!

Best Answer
Labels:
3 REPLIES 3

‎10-30-2019 21:14

‎10-30-2019 21:14

If your asking for help @Lisa1977H please include the type of phone you are having an issue with? 

Have you checked the comparability list? Or have done a search of the community for your phone model 

Best Answer
0 Votes

‎10-30-2019 21:42

In response to Rich_Laue

‎10-30-2019 21:42

Rich,

I have an iPhone X and had not one issue when I got the Versa late last year. Now for five weeks I have been battling an unwinnable fight

 

Lisa

Best Answer
0 Votes

‎10-30-2019 21:42

In response to Rich_Laue

‎10-30-2019 21:42

Rich,

 

I did check compatibility!

 

Lisa

Best Answer
0 Votes