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Versa not getting notifications

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‎02-05-2020 19:50 - last edited on ‎02-06-2020 03:20 by Fitbit Moderator

‎02-05-2020 19:50 - last edited on ‎02-06-2020 03:20 by Fitbit Moderator

versa not getting text messages?

 

 

Moderator edit: updated subject for clarity

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‎02-06-2020 03:19

‎02-06-2020 03:19

@vinlady, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't receive text messages.

 

I would like to know what is the brand and model of your phone.

 

In the meantime, try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if it receives text notifications.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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