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Versa not recognize automatically my exercise

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‎06-27-2019 08:01

‎06-27-2019 08:01

Neither walking..swimming...running ...its not anymore recognize by versa...I did update ...restart...both mobile and watches...stills  same 

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‎06-28-2019 20:07

‎06-28-2019 20:07

Hi @Ray21, it's nice to see you again in our Community Forums!

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa no longer automatically tracks your exercises. Thank you for your efforts to resolve this. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-06-2019 01:07 - last edited on ‎11-12-2020 14:11 by

‎07-06-2019 01:07 - last edited on ‎11-12-2020 14:11 by

After several restarts..start work again 

 

 

Moderator Edit: All-caps

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‎07-08-2019 17:41

In response to Ray21

‎07-08-2019 17:41

Hi @Ray21, thank you for your reply. I am sorry for the delayed response. 

 

I am glad to hear that after several restarts your Fitbit Versa started working again. Thank you for your time and efforts. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

Enjoy the Fitbit experience. Keep on visiting the forums!

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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