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Versa not syncing and data missing

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‎09-12-2019 07:18 - edited ‎09-12-2019 07:23

‎09-12-2019 07:18 - edited ‎09-12-2019 07:23

Since joining the Get More Zzz's program two days ago my sleep has failed to log the last two days and the message I get it be sure to wear you Fitbit to bed. I have been and have had no problems until joining this program. Also, yesterday only 3 of my 9 hourly activity showed up on my dashboard, although all 9 show on my Versa and so far today only 1 of my 3 are showing up. 

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‎09-12-2019 11:06

‎09-12-2019 11:06

I don't know what's going on with Fitbit but my versa won't sync either.  Data is incorrect.  And questions/ problems aren't being addressed by Fitbit.  I'm ready to ditch this smart watch and go back to a good old Timex. 

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‎09-12-2019 11:44

In response to SassysMom8517

‎09-12-2019 11:44

My Versa is not syncing either

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‎09-12-2019 12:37 - edited ‎09-12-2019 12:39

In response to SassysMom8517

‎09-12-2019 12:37 - edited ‎09-12-2019 12:39

I'm wearing my Versa and the Garmin Vivofit 4 I won from work side by side to compare their functions and quality. If the Garmin comes close to my Fitbit I'll upgrade to one of their Vivomove watches. My faith in Fitbit has been dwindling each year with each product I buy. I liked them better when they were a new and up and coming company, they cared more. 

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