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Versa not syncing

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‎08-22-2019 18:34

‎08-22-2019 18:34

Ever since the update, info on Versa is different from app. Not syncing correctly. 

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3 REPLIES 3

‎08-22-2019 23:32

‎08-22-2019 23:32

Hello @ShirleyStiver may I ask what type of device is the Fitbit app is on? 

Check the Fitbit app for the time of the last sync? 

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‎08-22-2019 23:58

In response to Rich_Laue

‎08-22-2019 23:58

Samusung S9,
Monday 9pm
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‎08-28-2019 09:09

In response to ShirleyStiver

‎08-28-2019 09:09

Hello @ShirleyStiver your post was on Friday and the last sync was on Monday. This would explain why the teas Lee and dashboard does not match. 

Have you been able to get the sync to happen? 

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