help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not tracking exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-17-2020 18:26 - last edited on ‎08-18-2020 18:35 by Fitbit Moderator

‎08-17-2020 18:26 - last edited on ‎08-18-2020 18:35 by Fitbit Moderator

Versa is not tracking my exercise

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-18-2020 18:35 - last edited on ‎09-02-2025 09:48 by Fitbit Moderator

‎08-18-2020 18:35 - last edited on ‎09-02-2025 09:48 by Fitbit Moderator

Hi @Cbc3, welcome to the Community Forums!

Thanks for your post. To better assist you with this, can you please elaborate? Which exercise your Versa didn't track? When was the first time you experienced this situation and how many times since then? Is your Fitbit not tracking any exercise? Are you using the Exercise app to track the activity using the exercise shortcuts or the SmartTrack auto-recognition feature? More information will be appreciated.

Looking forward to your reply. 

Best Answer
0 Votes