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Versa not tracking exercise

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‎08-17-2020 18:26 - last edited on ‎08-18-2020 18:35 by Fitbit Moderator

‎08-17-2020 18:26 - last edited on ‎08-18-2020 18:35 by Fitbit Moderator

Versa is not tracking my exercise

 

Moderator Edit: Clarified subject

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‎08-18-2020 18:35

‎08-18-2020 18:35

Hi @Cbc3, welcome to the Community Forums!

 

Thanks for your post. To better assist you with this, can you please elaborate? Which exercise your Versa didn't track? When was the first time you experienced this situation and how many times since then? Is your Fitbit not tracking any exercise? Are you using the Exercise app to track the activity using the exercise shortcuts or the SmartTrack auto-recognition feature? More information will be appreciated.

 

Looking forward to your reply. 

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